Terms & Conditions
Fare conditions are based on your departure and arrival state click on a link to view the conditions for a particular fare type.
| Fare Type | Payment | |
| Sharp Flex (Y) |
Immediate. Fares may be held on a time limit without charge for up to 2 hours from time of booking if requested. |
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| Sharp Biz (S) |
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| Sharp Saver (B) |
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Sharp Promo |
Immediate (Online bookings only) | |
| JustGo (G) |
Immediate | |
| Fare Type | Changes/Swap/Name Changes | Fee | |
| Sharp Flex (Y) |
At least 1 hour before scheduled departure time. Name changes allowed |
No Fee | |
| Sharp Biz (S) |
At least 2 hours before scheduled departure time. Name changes allowed. |
$38.50* | |
| Sharp Saver (B) |
At least 24 hours before scheduled departure time. No name changes allowed |
$38.50* | |
| Sharp Cut (X) |
At least 48 hours before scheduled departure time. Upgrade required No name changes allowed |
$38.50* | |
| Sharp Promo (E, H, K & N) |
Non transferable, Non changeable No name changes allowed. |
N/A | |
|
JustGo |
At least 48 hours prior to scheduled departure time. |
$38.50* |
| Fare Type | Refunds, Cancellation & Credits | Fee | |
| Sharp Flex (Y) |
Refunds are available if cancellation made at least 1 hour before scheduled departure time. Fare may be held in credit, however travel must be completed within one year of purchase. |
No Fee | |
| Sharp Biz (S) |
No refund available. If cancellation is made at least 2 hours prior to scheduled departure time fare may be held in credit, however travel must be completed within one year of purchase. If cancellation NOT made 2 hours prior, fare is forfeited. |
$38.50* | |
| Sharp Saver (B) |
No refund available. If cancellation is made at least 24 hours prior to scheduled departure time fare may be held in credit, however travel must be completed within one year of purchase. If cancellation NOT made 24 hours prior, fare is forfeited. |
$38.50* | |
| Sharp Cut (X) |
Non Refundable and fare may not be held in credit | N/A | |
| Sharp Promo (E, H, K & N) |
Non Refundable and fare may not be held in credit | N/A | |
| JustGo (G) |
No refund available. |
$38.50* |
| Fare Type | No Show | |
| Sharp Flex (Y) |
Failure to check in before deadline at airports fare will be forfeited. Check-in is 30 minute prior to departure |
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| Sharp Biz (S) |
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| Sharp Saver (B) |
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| Sharp Cut (X) |
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Sharp Promo |
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JustGo |
*Please note:
- This cost is incurred per passenger per flight segment plus the credit card surcharge
- Credit Card surcharge is 3.08% for Amex, 4.09% for Diners and 1.18% for Visa and MasterCard. Credit card surcharges are not refundable with Fully Flexible tickets
- Change Fee as at 1 August 2016 and is subject to change without notice
**Please note:
- For tickets that have been upgraded from a non-refundable fare category to a refundable fare category, the value of the original non-refundable fare remains non-refundable.
| Fare Type | Payment | |
| Tas Flex | Immediate. Fares may be held on a time limit without charge for up to 2 hours from time of booking if requested. |
|
| Tas Promo | Immediate | |
| JustGo (G) |
Immediate |
| Fare Type | Changes/Swap/Name Changes | Change, Swap or Cancel Fee |
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| Tas Flex | At least 24 hours prior to departure flights can be cancelled or transferred to another date. | Free | ||
| Tas Promo | Non transferable, non changeable No name changes allowed. |
N/A | ||
| JustGo (G) |
At least 48 hours before scheduled departure time. Upgrade required No name changes allowed |
$38.50* |
| Fare Type | Refunds, Cancellation & Credits | |
| Tas Flex | Yes. If cancellation made at least 24 hours before scheduled departure time. |
|
| Tas Promo | Non refundable, non-changeable and nontransferrable |
|
| JustGo (G) | No refund available. If cancellation is made at least 48 hours prior to scheduled departure time fare may be held in credit, however travel must be completed within one year of purchase. If cancellation NOT made 48 hours prior, fare is forfeited. |
| Fare Type | No Show | |
| Tas Flex | Failure to check in before deadline at airports fare will be forfeited. Check-in is 30 minute prior to departure |
|
| Tas Promo | ||
| JustGo (G) |
*Please Note:
- This cost is incurred per passenger per flight segment plus the credit card surcharge
- Credit Card surcharge is 3.08% for Amex, 4.09% for Diners and 1.18% for Visa and MasterCard. Credit card surcharges are not refundable with Fully Flexible tickets
- Change Fee as at 1 August 2016 and is subject to change without notice
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